Refund Policy

1. No Refunds

Given the nature of our services, which begin immediately upon purchase and involve the generation of specialized reports tailored to each customer, we regret to inform you that we are unable to offer refunds. As soon as your purchase is confirmed, our team gets to work preparing your service, starting processes, and generating the report you have requested. As such, the services provided are considered to be fully consumed at the time of purchase. Additionally, a credit card chargeback will still hold you responsible for payment, as agreed to in the Terms of Service.

2. Exceptional Circumstances

While refunds are generally not offered, we understand that extraordinary circumstances may occur. If you believe you have encountered such a situation, please reach out to our customer service team with full details of your case. Please note that final decisions in these cases will be at our discretion, and evidence of the exceptional circumstance will be required.

3. Customer Satisfaction

Our primary goal is your satisfaction. If you are not completely satisfied with the service received, please contact our customer service team directly. We are committed to working closely with you to resolve your concerns and provide a solution that meets your needs.

4. Changes to Our Refund Policy

We reserve the right to change this refund policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review our refund policy whenever you make a purchase.

5. Contact Us

If you have any questions about our refund policy, or if you would like further clarification, please don't hesitate to get in touch. You can reach our customer service team at [email protected]. We're here to help.

Thank you for your understanding and for choosing our services.