Privacy Policy


CyberSuite ("we", "us", or "our") provides the Software-as-a-Service (the "Service") via portal.cybersuite.com (the "Site").

This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our Service, including those offered through our websites, emails, and mobile applications.

By using the Service, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.

1. INFORMATION WE COLLECT AND HOW WE USE IT
Customer Data:

You may submit various types of information and data into the Service for hosting and processing purposes ("Customer Data"). We will not share or distribute any such Customer Data except as provided in the contractual agreement between us, or as may be required by law.


Account Information:

When you create an account, we collect your name, company name, email address, and other pertinent contact information. We use this information to provide you our Service, validate your access to the Service, and communicate with you about your use of the Service.


Usage Data:

We collect information about how you use our Service, your actions on the Service, and the content you post to the Service collectively ("Usage Data"). This information is used to improve the way the Service works, to understand usage trends, and to inform the development of new features and functionality.



2. DATA HOSTING, TRANSFER, AND SECURITY
Hosting and Processing:

As a provider of a global Service, Customer Data and other personal information may be hosted in the United States or other jurisdictions that may not have equivalent privacy or data protection laws.


Data Security:

We implement a variety of security measures designed to maintain the safety of your personal information when you enter, submit, or access your personal information. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data.



3. DISCLOSURE OF YOUR INFORMATION

We will not disclose Customer Data to third parties except as provided in our contractual agreement with you, or as required by law.



4. YOUR RIGHTS AND CHOICES

You have several rights in relation to your personal information, depending on where you reside. These may include the rights to access, correct, delete, or modify your personal information, as well as the right to object to or restrict certain types of processing of your personal information.

If you wish to exercise any of these rights, or raise a complaint on how we have handled your personal data, you can contact us at [email protected].



5. GDPR COMPLIANCE FOR EU USERS

If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain data protection rights covered by the General Data Protection Regulation (GDPR). CyberSuite aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data.


Access:

You have the right to access and receive a copy of the personal data we hold about you.


Rectification:

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.


Erasure:

Under certain conditions, you have the right to request that CyberSuite erase your personal data.


Restrict Processing:

Under certain conditions, you have the right to request that CyberSuite restrict the processing of your personal data.


Data Portability:

You have the right to request that CyberSuite transfer the data that we have collected to another organization, or directly to you, under certain conditions.



6. CPRA COMPLIANCE FOR CALIFORNIA USERS

If you are a resident of California, you are entitled to certain rights under the California Privacy Rights Act (CPRA). CyberSuite respects your privacy rights and provides you with reasonable access and rights to your personal data.


Disclosure & Access:

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.


Deletion:

You have the right to request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions.


Opt-out of sales:

We do not sell your personal data to third parties. If we ever decide to sell personal data, you have the right to opt out of such sales.

If you wish to exercise any of these rights, please contact us using the contact information provided in this Privacy Policy. Please note that we may ask you to verify your identity before responding to such requests.



7. CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date.